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Privacy Policy

Last updated: September 23, 2026

YACDELO respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you when you use our website, purchase our products, contact customer support or use the YACDELO CAM app.

1. Introduction

This Privacy Policy applies to services provided by YACDELO TECHNOLOGY LIMITED, referred to in this policy as “YACDELO,” “we,” “us” or “our.”

It applies when you:

  • Visit or shop on yacdelo.com
  • Create or use a customer account
  • Purchase or return a YACDELO product
  • Contact customer support
  • Submit a warranty request
  • Subscribe to marketing communications
  • Use the YACDELO CAM app

By using these services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

The information we collect depends on how you interact with YACDELO.

Identity and Contact Information

This may include:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Delivery address

Order and Transaction Information

This may include:

  • Products purchased
  • Order number
  • Purchase date
  • Payment status
  • Shipping and tracking details
  • Return and refund history
  • Warranty-service records

Customer Support Information

When you contact us, we may collect:

  • Messages and correspondence
  • Product model
  • Serial number or IMEI
  • Technical and diagnostic information
  • Photos or videos you submit
  • Troubleshooting steps already completed

Account Information

This may include:

  • Account username
  • Login credentials
  • Saved addresses
  • Wishlist information
  • Account preferences

Passwords should be stored in encrypted or otherwise protected form. We do not ask customers to send passwords by email.

Website and Technical Information

When you use our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of access
  • Referral source
  • Cookie identifiers
  • Website interaction and performance data

Marketing Preferences

This may include:

  • Newsletter subscriptions
  • Communication preferences
  • Consent records
  • Marketing opt-out choices

Payment Information

Payments are processed by third-party payment providers.

YACDELO does not normally receive or store your complete payment-card number. Payment providers may collect and process card details, billing information and fraud-prevention data under their own privacy policies.

3. YACDELO CAM App Data and Permissions

YACDELO CAM allows your mobile device to connect directly to a compatible YACDELO camera through Wi-Fi.

Depending on your device, operating system and the functions you use, the app may request the following permissions.

Nearby Wi-Fi or Location Permission

This permission may be required by your phone’s operating system to:

  • Detect the camera’s Wi-Fi network
  • Identify the connected Wi-Fi network
  • Establish a connection with the camera

This permission is used for Wi-Fi connection functions and is not intended to track your physical movements.

Photos, Media or Storage

This permission may be used when you choose to:

  • Browse camera files
  • Download photos or videos
  • Save files to your phone
  • Delete selected files
  • View or manage the local gallery

Camera or Related Device Access

The app may request camera, nearby-device or other hardware permissions when required for a supported feature.

Photo and Video Storage

Photos and videos normally remain on the YACDELO camera or your mobile device unless you choose to download, export or share them.

YACDELO CAM:

  • Does not use third-party advertising
  • Is not designed to track users for targeted advertising
  • Does not automatically upload your camera files for advertising purposes

Your phone’s operating system may display permission descriptions based on its own terminology and requirements.

4. How We Use Personal Information

We may use personal information to:

  • Process payments and confirm orders
  • Fulfil and deliver purchases
  • Provide shipping and tracking updates
  • Operate customer accounts
  • Respond to questions and support requests
  • Process returns, refunds and exchanges
  • Provide repairs and warranty service
  • Diagnose technical problems
  • Operate and improve our website, app and products
  • Protect accounts and prevent fraud or abuse
  • Maintain website and service security
  • Send marketing communications where permitted
  • Maintain business, tax and accounting records
  • Comply with customs, regulatory and legal obligations
  • Establish, exercise or defend legal claims

We will not use personal information for a materially different purpose without providing appropriate notice or obtaining consent where required.

5. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information on one or more of the following grounds.

Performance of a Contract

Processing may be necessary to:

  • Process your order
  • Deliver a product
  • Manage payment
  • Provide customer support
  • Process a return or warranty claim

Legal Obligations

We may process information to meet tax, accounting, customs, consumer-protection or other legal requirements.

Legitimate Interests

We may process information for legitimate business purposes, including:

  • Fraud prevention
  • Website and account security
  • Customer-service improvement
  • Product and service development
  • Business administration

We consider the effect of this processing on your rights and interests.

Consent

We may rely on your consent for activities such as optional cookies or certain marketing communications.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

6. How We Share Information

We may share information with trusted service providers when necessary to operate our business and provide services.

These providers may include:

  • Payment processors
  • Fraud-prevention providers
  • Warehouses and fulfilment partners
  • Couriers and logistics providers
  • Website hosting providers
  • Analytics and security providers
  • Customer-support platforms
  • Email and communication providers
  • Professional advisers
  • Government, customs or regulatory authorities where required by law

Service providers may process information only for the relevant service, according to their contractual obligations or as otherwise permitted by law.

Sale of Personal Information

YACDELO does not sell personal information for monetary payment.

YACDELO CAM does not share personal information with third parties for targeted advertising through the app.

Business Transfers

Information may be disclosed in connection with a merger, acquisition, financing, restructuring or sale of some or all business assets.

Where appropriate, we will require the recipient to continue protecting personal information.

Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

  • Comply with applicable law or legal process
  • Respond to lawful requests from authorities
  • Prevent fraud or security threats
  • Protect customers, YACDELO or other parties
  • Establish, exercise or defend legal claims

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Necessary Cookies

Necessary cookies support functions such as:

  • Shopping carts
  • Checkout
  • Customer account login
  • Payment security
  • Fraud prevention
  • Website stability

These cookies are required for important website functions.

Analytics and Preference Cookies

With your consent where required, we may use optional cookies to:

  • Remember preferences
  • Understand website usage
  • Measure website performance
  • Improve pages and customer experience

You can manage optional cookies through the website’s cookie banner or your browser settings.

Disabling necessary cookies may prevent the shopping cart, account, checkout or other website features from functioning correctly.

8. International Data Transfers

YACDELO sells and supports products internationally. As a result, personal information may be processed in countries or regions outside your place of residence.

Data-protection laws in those locations may differ from the laws in your country.

Where required, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized transfer mechanisms.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods depend on factors including:

  • The type of information
  • Order fulfilment requirements
  • Warranty and support periods
  • Fraud-prevention needs
  • Account activity
  • Tax and accounting obligations
  • Legal and regulatory requirements
  • Potential disputes or legal claims

When information is no longer required, we will delete, anonymize or securely dispose of it where reasonably practicable.

10. Data Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against:

  • Unauthorized access
  • Accidental loss
  • Misuse
  • Alteration
  • Improper disclosure
  • Destruction

However, no internet transmission, website, mobile application or electronic storage system can be guaranteed to be completely secure.

You are responsible for keeping your account password confidential and using reasonable security measures on your devices.

If you believe your account or personal information has been compromised, contact us promptly.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Restrict certain processing
  • Object to certain processing
  • Request a portable copy of eligible information
  • Withdraw consent
  • Opt out of marketing communications
  • Lodge a complaint with a data-protection authority

To exercise a privacy right, contact:

support@yacdelo.com

Please describe your request clearly. We may need to verify your identity before completing it.

Certain information may need to be retained when required for legal obligations, fraud prevention, transaction records or the establishment or defence of legal claims.

Marketing Communications

You can unsubscribe from marketing emails by:

You may continue to receive non-marketing communications about orders, security, product service or customer support.

12. Children’s Privacy

Our website, online store and app are not directed to children below the minimum age required to consent to personal-data processing in their jurisdiction.

We do not knowingly collect personal information from children without appropriate parental or legal authorization.

If you believe a child has provided personal information without appropriate authorization, contact us so we can review and address the matter.

13. Third-Party Links and Services

Our website, products and applications may contain links to third-party:

  • Websites
  • Payment services
  • Online marketplaces
  • Applications
  • Social-media platforms
  • Carrier or network services

These services operate under their own privacy policies and terms.

YACDELO does not control and is not responsible for how independent third parties collect, use, disclose or protect personal information. We encourage you to review their privacy policies before providing information.

14. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

  • Products or services
  • Website or app functions
  • Data-processing practices
  • Business operations
  • Legal or regulatory requirements

The revised policy will be posted on this page with an updated revision date.

Where required by law, we will provide additional notice or request consent for material changes.

15. Contact Us

For questions, concerns or requests relating to privacy or personal information, please contact:

YACDELO TECHNOLOGY LIMITED

Email: support@yacdelo.com