How to Delete Your Yacdelo CAM Account

At Yacdelo we respect your right to delete your account and all associated data at any time. There are two ways to do this.
📱 Option 1 — Delete In-App Fastest, takes seconds
  1. Open Yacdelo CAM on your Android device
  2. Sign in if you aren't already
  3. Tap the "More" tab at the bottom
  4. Tap "Delete Account"
  5. Confirm on the dialog

✅ Your account will be deleted immediately.

✉️ Option 2 — Request Deletion by Email

If you can't access the app, send us an email:

We will process your request and confirm deletion within 30 days.

What Gets Deleted

When you delete your account, the following data is permanently removed from our servers:

DataDeleted?
Your user account (email, password hash)✅ Yes
Linked camera device records✅ Yes
Feedback submissions you made✅ Yes
Download history records✅ Yes
Temporary verification codes✅ Yes

What Is NOT Deleted

DataReason
Photos and videos saved to your phone's Gallery These are stored locally on your device, not on our servers. Delete them manually from your Gallery app if desired.
Aggregated anonymous analytics Cannot be linked back to you; retained for service quality.
⚠️ Can I reactivate a deleted account?
No. Account deletion is permanent. If you want to use Yacdelo CAM again, you will need to create a new account with the same or different email address.
❓ Questions?
Email us at support@yacdelo.com.
📄 Last updated: April 15, 2026